All pads are non returnable. Due to the magnitude of replacement pads, colors and manufactures' we work with every pad is made to order. Full Circle Padding, Inc. is not responsible for incorrectly ordered colors or pad. The color charts online are not exactly the same shade as they appear on your screen. If you are not sure of the color please call our customer service department for assistance.
Due to the unique nature of custom cables and pulleys they are non-refundable. Please follow the instructions provided on the how to measure links to ensure you measure correctly. Reference the "how to measure" links provided. If additional assistance is needed, please contact us directly at 1-800-875-7780.
Stretch Mats are made to order and are non-refundable. Free samples are available for product inspection and color choices.
Returns for all other products must be completed within 30 days of the original sale date. Up to a 40% restocking fee may apply. Please contact us for exact charge depending on the product.
All shipments must be inspected and checked for damage or shortages at time of delivery. Any discrepancies must be noted on the bill of lading or delivery receipt before signing it. Full Circle Padding, Inc. is not responsible for damage or loss in transit. Please notify our customer service department of any shortages or damages upon receipt of your order.
All returns must be pre-approved by customer service. Return Authorization #'s must be obtained and shipped with each package for return. Upon receipt and inspection of the product, any credits will be applied if applicable.
All shipping expenses are the responsibility of the customer unless customer service determines otherwise depending on the circumstances of the return.
Full Circle customer service can be contacted at:
Returns with RA #’s should be sent to:
Full Circle Padding, Inc.
253 Mansfield Ave
Norton, MA 02766
We provide custom gym wall padding and gym wall padding installation services to gyms, gymnasiums, and fitness centers throughout New England, the New York City Metro area, Northern New Jersey and Long Island.
"Thank you for all of your help in our ordering of the replacement pads for the Hammer Strength machines. We probably will be ordering more pads from you in the future, as the boys are pretty tough on the equipment. Once again, thank you very much for your help and service."
- Craig A. Summers
"The Five Points Branch was extremely pleased with the professionalism and solid work ethic, displayed by Full Circle Padding staff. We cannot thank you enough. It was a pleasurable experience. Please share this with your team."
Associate Branch Executive
YMCA of Eastern Union County
- Tricia DiGiovanni
"The job was great! Everything looks fantastic and the guys were great, friendly, explained everything and cleaned up after they were done!"
Health & Fitness Specialist
GE Capital Fitness Center
- Lisa Gugliuzza
"We would like to extend a big Thank You to you and everyone on staff who worked on the covers for us. They were applied to the baskets yesterday and provide a great improvement to the look of the baskets. So thanks again, and it was a pleasure to work with you."
Facilities & Operations Manager
Seton Hall University Recreation Center
- Jeffrey Dukat
"I really appreciate dealing with Full Circle. From the initial contact with Chuck, to your setting the agenda to the workers coming on site the work is of the highest quality. I wish all my vendors were as efficient."
New York University
- Brian Mecca
"Hi- recently I found your company and was able to order cables for repair and replacement for Cybex Classic equipment. I have been looking for help with these cable for over a year with no success. Thank God that I found your company. The cables came in yesterday and were easy to install and work smoothly. My clients, patients and staff all thank you. The ordering was easy,your phone customer service people were excellent and very helpful, the whole process from ordering to delivery was extremely efficient. Again THANK YOU very much for your help.
Tim Ryan, P.T.
Hobbs Orthopedic and Sports Therapy, PC"
- Tim Ryan